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PLEASE NOTE! DUE TO COVID-19 CONCERNS WE MAY NOT BE ABLE TO IMMEDIATELY ANSWER YOUR CALL, PLEASE LEAVE MESSAGE AND WE WILL GET WBACK TO YOU ASAP. Thank You. Customer service open from 9am-11am M-F CST For questions about orders please call 504-881-1774 Our email is contact@jukeboxmanuals.com We cannot give advise on repairs, this number is for general questions about orders. If no response please leave your name, number and a brief message and order number. Our Mailing Address is.. Jukebox Arcade 918 Bourbon Street Upper New Orleans, LA 70116